FREQUENTLY ASKED QUESTIONS
What are your online store policies?
Shipping: Our license prohibits us from shipping beer directly to the consumer. We process online merchandise orders on weekdays only, within 1-3 days of receipt. Unless specified, we ship via Ground Shipment, at a flat rate. All orders are shipped via UPS. We cannot ship to P.O and A.P.O Boxes. Please allow 7-10 business days from the time your order is shipped. If you have any questions regarding an online order, please email us at email@example.com
Merchandise Exchange: We can exchange any unworn and unwashed merchandise within 30 days of purchase. Please contact us, with your order number and reason for the exchange, at firstname.lastname@example.org. Once your return order has been received, we will send the requested exchange, shipping fees may apply. All sale items purchased are final and cannot be returned.
Sweepstakes & Giveaway Terms and Conditions?
What states do you distribute in?
We distribute in Colorado, Idaho, Wyoming, Montana, Nevada, Utah, Arizona, Southern California, New Mexico, Texas, North Dakota, South Dakota, Oklahoma, Nebraska, Kansas, Missouri, Iowa, Minnesota, Wisconsin, and Illinois.
Can I rent your space for my party?
We have spaces available for rent at both of our Fort Collins and Denver locations.
If you would like to host your private party on the patio or 2nd floor of our Five Points Denver Brewhouse, please apply here.
If you’d like to rent a room or meeting space at our Fort Collins Taproom, please apply here.
Will you fill my growler from another brewery?
Fort Collins Brewery: Yes, we will fill any standard 64oz growler, whether it is from Odell or another brewery. We also have 32oz crowlers available for purchase.
Five Points Brewhouse: We do not fill any growlers at the Five Points Brewhouse, but we do offer 32 oz crowlers to go. We can only fill crowlers of our Five Points Exclusive beers.
Sloan’s Lake Brewhouse: Yes, we will fill any standard 64oz growler, whether it is from Odell or another brewery. We also have 32oz crowlers available for purchase.
Is smoking allowed?
We do not allow smoking on our property. Additionally, smoking is not allowed on or within 20 feet of outdoor patios abutting a public right-of-way or sidewalk.
Can I bring my dog?
Fort Collins Brewery: Well behaved dogs are welcome on our patio as long as they’re on leashes. Dogs are not allowed inside the tap room, other than while you are purchasing your beer. Please check our tap room page for dates when we do not allow dogs at the brewery due to capacity and safety concerns.
OBC Wine Project: Well behaved dogs are welcome on our patio as long as they’re on leashes. Dogs are not allowed inside the tap room, other than while you are purchasing your wine. Please check our tap room page for dates when we do not allow dogs at the winery due to capacity and safety concerns.
Five Points Brewhouse: We allow well behaved and leashed dogs on our street level patio only. Dogs aren’t allowed inside our facility do to safety concerns. Service dogs are always welcome.
Sloan’s Lake Brewhouse: We allow well behaved and leashed dogs on the upstairs patio at our Sloan’s Lake brewhouse. Please use the stairs on the northwest side of the building to directly access the upstairs patio. Dogs are not allowed inside of the brewhouse. Service dogs are always welcome.
Can I bring my kids?
Yes, but children must be accompanied by an adult at all times. The brewery is a manufacturing environment with adult beverages, so please keep that in mind.
Do you offer NA beverages?
Yes, water is complimentary and we have sodas and kombucha available for purchase.